Privacy Policy

This Privacy Policy explains how Medic Curo ("we", "us", "our") collects, uses and protects information when you visit medickcuro.com or contact us through this website. Medic Curo operates child development centres in Gurgaon. By using this website you agree to the practices described below.

Information we collect

We collect information you choose to give us and a limited amount of technical information collected automatically.

• Enquiry form details: when you submit our contact form we collect your name, phone number, and — if you provide them — your email address, your child's age, your preferred contact method, and the concern or reason you describe.
• Communications: if you contact us by phone, WhatsApp or email, we keep a record of that correspondence so we can respond and follow up.
• Technical & usage data: like most websites, our hosting and analytics tools may automatically record information such as your device type, browser, approximate location and the pages you view.

How we use your information

We use the information you provide to:

• respond to your enquiry and arrange a consultation or appointment;
• provide and coordinate therapy, assessment and care for your child;
• contact you by your preferred method with information relevant to your enquiry;
• maintain our own records and improve our services and this website.

We only use your details for the purpose for which you shared them. Any clinical or health-related information you share is treated as confidential and handled with care by our team.

We do not sell your information

We do not sell, rent or trade your personal information. We do not share it for third-party marketing. We may share information only where it is necessary to provide our service (for example, with our own team and clinicians), or where we are required to do so by law.

Cookies and analytics

This website uses Google Analytics to understand how visitors use our pages so we can improve them. Google Analytics uses cookies and may collect anonymised or pseudonymised usage data. This information is used in aggregate and is not used to personally identify you. You can control or block cookies through your browser settings; doing so will not stop you from using the site.

How your enquiry is handled

When you send the enquiry form, your details are emailed to our clinic inbox (info@medickcuro.com) and a copy is saved in a private file on our website server that only our team can open. We ask you to tick a consent box before sending, so you know how your details will be used.

To protect the form from spam, our server briefly checks technical information such as your IP address. This is used only to block automated or repeated submissions.

How long we keep your information

We keep enquiry and correspondence records for up to 2 years after our last contact with you, and then delete them. If your child starts therapy with us, records needed to provide ongoing care are kept for as long as that care requires. You can ask us to delete your enquiry earlier at any time.

How we protect your information

We take reasonable technical and organisational measures to keep your information secure and to prevent unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's privacy

Because we support children and their families, some of the information we hold relates to children and is provided by a parent or guardian. We treat this information with particular care and only collect what is necessary to provide our services.

Your rights

You may ask us to access, correct or delete the personal information we hold about you, or ask a question about how it is used. To make a request, contact us using the details below and we will respond within a reasonable time.

Third-party links

Our website may link to external sites (for example, Google Maps or our social media pages). We are not responsible for the privacy practices or content of those third-party websites; please review their own privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Contact us about privacy

If you have any questions about this Privacy Policy or about how your information is handled, please contact us:

• Privacy contact: Dr. Ina Gupta, Founder, Medic Curo
• Email: info@medickcuro.com
• Phone: +91 96543 68880
• Postal address: Medic Curo, H.No. 1650, Block C, Uday Nagar, Sector 45, Gurugram, Haryana 122003